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Pets Are Family Too http://pets.hidesertweb.com Dogs, Cats and other pet family info, resources, and loving care ideas Tue, 22 Jun 2010 18:39:40 +0000 http://wordpress.org/?v=2.1.3 en More http://pets.hidesertweb.com/pet-food-recall/more-mail-order-pet-food-added-to-pet-food-recall.html http://pets.hidesertweb.com/pet-food-recall/more-mail-order-pet-food-added-to-pet-food-recall.html#comments Sat, 05 May 2007 21:32:21 +0000 jacky brown rice http://pets.hidesertweb.com/pet-food-recall/more-mail-order-pet-food-added-to-pet-food-recall.html As of May 3, 2007, SmartPak Canine voluntarily recalled it’s mail order portion pack dog food nationwide, according to the FDA! On 5/02/07, SmartPak Canine voluntarily recalled all lots of LiveSmart Adult Lamb and Brown Rice food which tested positive for the presence of melamine in a test received earlier that day.

The LiveSmart Lamb formula is only sold in “portion-paks” shipped straight to the consumer’s home each month. According to SmartPak, “there are no bags of potentially affected product on store shelves anywhere in the country.”

The focus of the recall has been informing affected customers via telephone, email, and letter. Ninety-nine percent of the roughly 220 pet owners feeding LiveSmart Adult Lamb via its portion pak pet food subscription service were contacted by live phone contact or message, and/or email. The company has had live contact with the majority of affected pet owners, and is continuing an aggressive outreach program to ensure that the notification has been received. To reduce likelihood of pet owners continuing to feed the food, replacement product is being shipped to affected customers free of charge.

Get more info on SmartPak from the FDA website and other Dog and Cat food recall products!

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